Your first 30 days: listen first

There is enormous pressure to prove yourself in the first few weeks, so new managers change things fast. Without knowing why the old way existed, those changes often break something that worked — and the team concludes, early and permanently, that the new manager does not listen.

This lesson is for anyone in their first month leading a team. It covers what to do instead of changing things, the questions that get people to tell you the truth while you are still new, and how to show progress without touching anything yet. You get a short set of questions to ask every person in your first fortnight, and a way to decide which single thing is worth fixing first.

Part of the Getting started track. About two minutes to read, with a seven-day practice plan and a recall check a week later.